5 10/22/2017

Very Professional, Clean and sophisticated. My car runs so well now as compared to other oil changes I have got done from last so many times and different places.

5 10/21/2017

Great service, beautiful facility, customer for life! Great Job!

5 9/24/2017

Easy and fast, waiting area was clean with a play area for children. Free refreshments were offered. The personnel were professional.

5 9/20/2017

Clean, helpful and quick. I would definitely recommend this place.

5 9/2/2017

My sister and I came in for an oil change and for me well like any oil change I go into I always have to be told that there is something wrong. They showed me my cars tire and said that the bubble on the side of the tire is not good and that you should replace the tire. I lost my job a couple of months ago and was like great where am I going to come up with this money now to buy a new tire. Go back to where you got the tire and see if the tire is under warrantey. If not we will do what we can to help you out and help point you in the best direction for you. This place was so very helpful and explained to my sister and I in detail about our cars and understood that we don't speak car really knew how to simplify it us. Oh and during my oil change wait time I was offered a soda or water. After getting my car back my sister and I had a little snack in the front seat. Perfect timing because I was a little hungry. Not sure if all the places do this but the one in West Covina does.

5 8/13/2017

Always a pleasure coming here. Great staff, clean lobby, and friendly service. Plus, Sharknado was on the TV 👍

5 8/1/2017

From the moment I stepped into the shop until I left...I could not have been happier! Greeted right away by Jami who is the GM/Owner and Ken who is the Service Mgr. I came for an oil change and check eng light that was on...I told them it was the gas cap as it happened before. The facility is super super clean and inviting...the coolest coffee machine ever! They have free water and soda and that cool coffee! TV, wifi, play area for kids, nice chairs, huge waiting/office area. Ladies---you will feel safe and comfortable there. They take care of you better than family! They kept me advised the whole way. Ken said everything was great..a few minor leaks to keep a check on...battery was fair....I insisted on a NEW battery as I want to be safe always!! They said the eng light was on due to the gas cap and needed a new one....they ordered it and I came back to have them put it on and turn off the light. Again...greeted right away and helped right away. Ken came out, changed caps and turned off the light. They will be getting a smog station soon too...yay!! Thank you guys so very much for making my auto trip so smooth and easy. Jami was so nice and fun explaining different things to me---she knows her stuff! Ken was super and funny and very helpful. Nice to know you guys are there for me, down the streets, honest, trustworthy and reasonable prices. They did a point check on my car, water, tires, fluids, etc....looked good they said. They work on brakes, engines, radiators, etc...give them a call. Spacious, clean and everyone is professional, nice big bay area==super clean office and work area. They go that extra mile...keep up the great work. I will recommend you to everyone I know!A big thank you for being here for your customers, making us feel welcome, explaining everything, shuttle service if needed....you guys rock! P.S. When I went to leave they left a little surprise I could munch on while driving! Thanks you guys! Love you!

5 7/31/2017

After experiencing car trouble on vacation, I got my car fixed at their shop in Vegas. The next day after I returned home, the problem came back so I took my car to the West Covina shop where I was kept well informed of my car's status. The shop corrected the problem at no extra charge. Then the next day my car failed to start (at no fault of theirs turns out) and when I called their shop, Ken, who had been assisting me the previous day, drove to my house personally, assessed the situation, and jumpstarted my car rather than charging me for a tow truck to take the car in. I've never experienced better costumer service from anywhere. This company demonstrated time and time again that they are committed to providing the highest quality service and doing right and what's best for the customer. They proved that they are Honest and #1 in my book.

4 7/14/2017

The service was great. I got an oil change that was fast and priced quite well. The waiting room was one of the best I ever been in. It was also cute that they put a bag of chips in my car at the end also.

4.5 7/12/2017

Awesome work always. Bring truck, jeep. And Cadillac to honest one. Customer service is best in town. Much love Big Ken and Crew.